Photo Printing FAQ
  • What type of photo printing do you offer?
    We offer professional grade printing services on high quality luster, matte, and glossy paper, as well as canvas.

  • What sizes do you print?
    We print photos on both standard and custom sizes up to 44" width at any length. Here is a list

  • Can I order different prints and different print sizes in the same order?
    Of course. You can order prints of your photos in any combination you want. Order your photos now!

  • What type of photo paper do you use?
    We use professional quality luster, glossy, matte and canvas.

  • What file formats do you accept?
    We accept most file formats, including JPEG, JFIF, PNG, Exif, TIFF, RAW, GIF, and BMP and Photoshop.

  • How do I know if my image is good enough to print?
    If your picture has a high enough resolution, it should print well. Resolution refers to the pixel count of the image’s width times length. Higher resolution means higher image detail, and usually allows for a bigger print size. Photo prints suffer when a resolution is too small for its image. Here is a link with suggested resolutions for different size prints. You don’t need to have these resolutions exactly, but should try to be close. It might be able to make larger prints from smaller resolution if you image has a lot of light.

  • Can VividPhoto.com help improve quality of my photos?
  • Individuals with professional photo skills will work on your prints, making sure they come out the best that they can. We are able to do such things as erase blemishes, clean up some of the photo’s noise, adjust coloring, and move components of the photograph. If you want something done with your image, let us know and we will get back to you. Click here to find our more .

  • Do you do photo restorations?
    Yes, we do. Please take a look this link to find our more info.
    There are three options are available.
    1. Take your photos to our Vivid Photo location in Brooklyn. This is the address link.
    2. Mail your photos to Vivid Photo Inc..
    3. Scan your photo and send it to Service@VividPhoto.com .

  • What is your turnaround time?
    Your prints will be shipped within three business days.

  • What are your shipping options?
    We have both USPS and UPS, standard and express delivery.

  • Do you have a return policy if I don’t like the prints?
    If an error has been made, you have seven days to contact us.

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